Josh is very friendly and welcoming as are most of the members. The gym is clean.
I do wish there was a disability button to open the door for those who need it. The mall has one but the gym doors do not.
Also a laying hamstring machine should be the next machine added. Thanks!
The staff are great! Always kind, helpful, and make you feel like family! The facility is always super clean and the equipment is top of the line. Lastly, the massage chairs and hydro massage are a big bonus. Thank you!
Honestly has to be the best one in the area “Mike” the manager of this location is the best always has a smile on his face and really sets a comfortable friendly vibe at his planet fitness I would recommend anyone go there and I always do
I love going in the mornings so peaceful and not so crowded before work give that good burst of energy for my day and sense of purpose to instill a healthy routine friendly staff and well kept clean. Locker rooms clean and stocked showers sometimes do have a mildew smell, but it's a public shower honestly love it.
Having a gym membership forces me to stay accountable to my self-care on the rainiest/snowies days when everyone stays inside. The Black Card membership enables me to visit neighboring facilities when my home gym is closed/under repairs, which has been very helpful. I've lost a good 30+ pounds so far! As long as the fees stay manageable, I will keep it up.
Front desk staff are always friendly and welcoming! The facility is always super clean! All of the equipment is well-maintained. The members are supportive and are like family!
The staff at the Holyoke Mall Planet Fitness are the best. They are complete professionals. In all phases and aspects of my gym membership experience. 5star service.