Loved the hydro massage beds, massage chairs, extensive weight machine options, spacious and clean locker rooms and showers (with the soap so I didn’t have to haul soap/shampoo with me), and friendly staff.
Only gave up membership because temporarily living in another country for schooling.
We really liked the gym. We found it to be too crowded to use the machines we wanted most of the time. We cancelled because we moved across the island where there isn’t a location.
Cleanliness, space - airy and high ceilings,
Hydro massage, adequate variety machines
Personnel at front desk - efficient and knowledgeable, operating options
Location
Majority of customers respectful and pleasant
I like this gym—it’s clean, convenient, and the staff is friendly. But there are a few things that really need attention.
They should add more of the popular weight training machines—there’s a consistent wait for some of them, and it’s clear members would benefit from having more. The free weight area is also too tight during peak times; expanding that space with more benches and racks would help a lot.
Also, please replace the missing 5-pound dumbbell. It was stolen a long time ago, and I’ve mentioned it multiple times over the past year with no action taken. It’s a small thing, but the fact that it’s never been replaced says a lot.
I find the gym well-equipped with a wide variety of machines for both running and strength training, which makes it easy to use. However, the area for dumbbell workouts and the space for yoga mats feel quite limited, and even when the gym isn’t crowded, those areas are almost always occupied, which is a bit disappointing. I haven’t tried the Black SPA yet, but I’m looking forward to giving them a try.