The place is always clean, staff are friendly and nice plus the choice of music being played while you're doing your workout is convincing for you to do more exercise. Also, machines are in good condition and manageable.
Nice facilities. Always very clean. Lots of different machines for weights and cardio. Staff always seemed friendly and available if I ever needed anything.
Setting up my membership, which is through my health insurance was an efficient and very friendly process. The staff was great to work with, and I was in and out in no time.