Everyone at the front desk is very nice, machines are very clean. Perfect environment to workout. And I’m so grateful to Luis for finding my water bottle.
I have an odd work schedule so I end up at the gym at 2 in the morning. Whoever this kid is you’ve got here at night is the most lovely, friendly night employee I’ve ever seen. He’s on top of everything. He cleans the place top to bottom. He’s always smiling and ready to give me a hydrobed or a tanning booth whenever o need one. Previously I’ve not ever been able to find the night employees but not this kid. Bright eyed and bushy tailed every time. He’s such a breath of fresh air
Most things EXCEPT for the clear windows lining the gym. It is not comfortable to have shoppers of the mall able to see in. It's even worse to see people sitting in the mall massage chairs which face the gym with cellphones up. One cannot tell if they are being video recorded or photographed by people of the mall. The gym should be adjusted to be like all the other Planet Fitness. Such as the East Towne location which has coverings over the glass facing the mall for the comfort and privacy of gym attendees.
Staff is really on the ball, approachable and responsive. Shout out to Joy, who is always full of infectious good cheer! Machines well maintained, clean, overall exceeds expectations!