I frequently come to this Planet Fitness before work. I have to say the upgrades with the new equipment and layout provide more space and a better work out. Also, the music wasn't so loud.
The staff and the cleanliness of the place ensures I come back. The management team is the best one hands down that I've experienced in my couple years of being a member. Every day I see them cleaning and speaking with members, knowing them by their names as well the trainer helping anyone he can. I brag about my gym and refuse to go to any other location, ESPECIALLY since the new equipment came in. The layout gives proper room to everyone to give a safe space to workout in. 10/10
New management AND THE GREAT STAFF has worked really hard at turning things around for my location. Obviously the new equipment is great, but it's the little things that count as well ... Cleaner spray bottles that work, paper towels that are in stock, broken glass/trash picked up, toilet seats that don't slide off, trash cans that are emptied, a clean club, and the list goes on. Employees are super welcoming and friendly. Shout out to Jaylah for answering lots of questions and helping me with my daughter's membership. Overall you seem to have a great group of employees that are really working hard as a team right now and need to be recognized for their contributions!
During a recent visit after a long absence, the Planet Fitness team members were responsive to my questions about new equipment. I was somewhat apprehensive about asking questions, but was made to feel very comfortable.
Tamar and his team are doing a fantastic job. Things have improved dramatically since they started. The gym is always clean, guests are re-racking their weights and not leaving paper towels everywhere. The level of friendliness in this location has also improved greatly. Take care of these folks and keep this team intact.
LIKES! Convenient location. Mega neat, clean restroom facilities (need to bring back toilet seat covers OR facsimile!), locker rooms & workout space. Jolly, knowledgeable staff. Vast selection of weight equip.
YIKES! Too many pivotal pieces of equipment have Do Not Use signs on them. Many for weeks on end. Repairs are too slow. But I believe I spotted a sign on the wall indicating new weight equipment is on order so I'm looking forward to the refresh.
SUGGESTION: PF consider holding periodic drawings for a free spa day - or 1/2 day - for current members. Great way to promote upgrading memberships while pampering a lucky member. [Hey, yesterday was my birthday]