Staff is very friendly and helpful. Damien was very helpful. Only complaint I have is that some of the equipment is outdated compared to other planet fitness clubs I've been in.
I like that it is clean and not crowded. I like that there is a lot of equipment so that I don't feel like I'm competing for the only squat rack or whatever. The staff always speaks to me when I come in and leave. I like using the massage chairs & beds. I WISH THE MATTOON LOCATION HAD THE TOTAL BODY ENHANCEMENT (the machine with the red light and vibration plate!) The women's locker room and showers are clean. When I work out, the other gym users are kind of an older crowd and nobody's being loud or weird or bothering me, which is nice. I wish the gym was closer to my house (I'm about 10 miles away), but, whatever!
I love the hydro massage beds! I have had 2 back surgeries and many of my muscles cramp up. My muscle relaxers don't help much, but the bed does. I also like the tanning equipment and almost all of the staff is really friendly and cheery when you come in. There is a wide variety of equipment that I hope to be able to use one day. Planet Fitness is a clean and nice place to go.
Best planet fitness I've ever worked out at!!! Im gonna miss it when I go back to Chicago!!
Customer service is over rhe top!!!
Nick Coartney is awesome!