I have going to this particular site for over a year. The manager is very nice and I enjoy going to work out here. The equipment is kept in good repair and the club is always clean. I have been to other gyms (because there was no Planet Fitness) and i prefer the equipment at the Planet.
I love the cleanliness of the facility, the well maintained workout machines, the hours open, the friendly staff and the awesome mobile app. This is a great facility!!
There is a frustration however, and that is the people who disregard the "no cell phones" sign while working out. No one enforces that and it's pretty blatant, frequent and very distracting. People sit on machines and tie them up for use by others as they look at their cell phone and/or talk. I witnessed a lady today who sat down at a machine in the 30 minute work out area and proceeded to flip through messages(?) or news for two full "red light/green light" sessions before putting her phone down and using the machine. No one likes being a tattle tail so it would be helpful if the PF staff could occasionally monitor the areas and, if they see someone on their phone, politely remind them of the policy.
I've been a member since early July, 2017. I've noticed improvement in my legs, especially in my knees. Location and times are convenient for me. Having double machines for most of the ones I use in my program also helps.