When I was there yesterday 5-2-25 a potential new customer was there looking around and I love planet fitness so much that I showed her around and explained all of the reasons to become a planet fitness customer.
I'm very happy that you have hired some professional staff and management. That is one of the reasons why I stopped going for a while - the very unprofessional, immature staff at the time.
Very clean and friendly staff, staff is always cleaning and the gym looks great. Not crowded at all plenty of weights and machines to use. Great locations with lots of parking.