I had an excellent experience with the employees at this gym. Jaylen offered exceptional customer service. I accidentally dropped my AirPods on the stair machine, and he quickly came to my rescue. He was very patient, kind, and understanding, and helped me retrieve them. 10/10
No waiting to use equipment. The staff are always friendly and cleaning. Rafael goes out of his way to welcome everyone upon arrival and always acknowledges your departure.
Music is entirely too loud and not everyone wants to hear that crap. I am on a wheel walker and a few people actually stop and help me if I need it. Also too many people sit in between their reps and have their faces buried in their phone, more signage could be placed in that regard
The variety of workout methods. The Trainer who takes his time with me when I have questions. He has been helping me with PT for my rotator cuff injury. The staff are always friendly and most greet me with a smile. Body enhancement and hydromassage.