Quality of the machines and services, the price, the payment method and options, types of memberships, location, cleanliness, staff (friendly/respectful), the ambiance, the classes, and the building.
It has been many years since spending time on myself and more since at a gym. Your staff were all wonderful. I was oddly so anxious and they were so helpful and encouraging. It meant the world as I work on getting my health back.
I really like the amenities such as the tanning, with both stand up and lay down bed options, plus the hybrid one with infrared. The gym and change rooms are impeccably clean. That is really something that makes Planet Fitness different from other gyms.
-Great helpful staff
-clean -it’s nice to see a dedicated staff member cleaning the floors, dusting, replenishing soap, and paper towels etc.. It looks good every time I go there.
-it’s a good location at New West. Your gym is about .9 km away so an easy walk.
-I visited a few gems prior to joining yours, and you have much more to offer at a good price.
Keep up the good work,
Regards, [FIRST NAME REMOVED]