The workers are pretty friendly and they are usually working to keep the gym clean. The thing that I do not like about PF is the selection of t.v. stations. I would like to see at least one local news station and funny sitcoms. Other members have mentioned this to me as well. I have visited other clubs and they have way better stations than the Northville club.
I love that it isn't overcrowded. It is clean. Love that the horrible shower heads in the ladies bathroom have been replaced by more gentle ones that don't put water all over the floor.
Machines seem to be in good repair. I think you could ditch the elliptical machines that do not have arms that move. No one is ever using them and there seems to be a shortage of the other ones.
I like this location very much. It's only about 2 1/2 miles from my home. The staff gets to know my name. I like the layout of the equipment in the facility, and the locker room is always clean. As I am retired, it's a good place to meet new friends.