Ease of location, not too busy and keeps to the nature of the personal wellness atmosphere like the frosted glass and spacing. The bouns of being able to shop before or after is just that, a plus. Not too many places you could buy new shoes or gym clothing and test them making a double plus good purchase and triple to quad productivity and of course location, location etc... Large lots with security on site and tacos...sushi, salads, and bling. Plus the best warm up and cool down course in the county.
The staff are friendly and I usually see them wandering around the gym cleaning the floor and equipment. The gym itself also has a good selection of equipment to use for your workouts.
The people who work there gave me an actual tour when I came in asking about a membership and were very honest and helpful about what would be the best membership for me and my lifestyle. Although you have to wait for machines sometimes, the environment is great.