I really enjoy my local PF branch. The staff has been consistent for the past 1+ year and they are always friendly.
The gym remains clean and the people that go there treat it well. I feel like during the morning time there are a lot of regular people who come daily so everyone is polite and organized with the machines.
I have noticed more and more that certain machines are out of order. I understand the gym is no longer new so the machines will start to have issues. I hope they continue to be maintained regularly and quickly.
The facilities were clean, although I did get sick from someone had sweat on a piece of equipment I utilized. I did wipe down first but obviously missed that area. The facility had plenty of equipment and areas for working out. The cardio equipment was in very good condition, I remember thinking at 24 hr where I am also a member they always seem to have around 10% of cardio down. Not at Planet Fitness in Palm Desert.
The staff is always attentive and very helpful with any questions that I have, I really enjoy the massage options they have, and the Palm Desert, CA location is in a perfect location right after work.
Plenty of varied machines to work out on without any wait time. Also, the staff always keeps the two gyms I've visited very clean and maintained. I find Planet Fitness is vastly better than the previous gym that I worked out at (In-Shape). Customer Service by the staff is on par with Trader Joe's or Nordstrom.