The staff. Everyone is super friendly and super helpful. Makes for a very welcoming experience. I would think that that is something most people appreciate. I sure do!
Also, the facility is very well maintained.
But mostly, the staff is awesome!!!
The place is clean, one of the cleanest gyms I have ever been in actually. The staff is friendly, always willing to help. Everytime I walk, even if I don't need anything they are giving encouragement, "Keep working hard" "Hey thanks for being a member" things like that. I've never been a part of a gym that does that, it's been refreshing.
Every employee is kind, always cleaning saying high etc. Othe gym goers are largely considerate of time and behavior. One thing that could improve is the presence of a trainer to inform beginners and challenge people to build a system of workout regimines. Especially with the highschool population.