JJ was terrific in person and on the phone. He listened to me. He was attentive. He understood what I was asking. He reached out to his manager when he needed to. He called me back with information. He listened when I spoke to him by phone. I was happy to be assisted by him.
I like the new machines, benches, and weights, and that there’s space around to stretch. It does get quite busy but that’s typical of any gym. I do wish there were more mats available.