The staff is friendly. The facility is clean and equipment is all in good operating condition.
There is plenty of equipment even when the place is busy.
It just feels good walking in the door !
They have excellent customer service especially from Hannah there's a good vibe there and I love being able to do my own thing there I would recommend starting planet fitness to anyone especially if you have the black card I get to do my working out tan and then massage before I leave there's been a great experience coming there and applying for a job there overall best atmosphere I've been around thank you so much it's improved my life physically and mentally
The cleanliness of the facility and the friendliness of the staff. Every staff member I have ever interacted with has been friendly and professional. They also get machines repaired pretty promptly. I have never seen machines out of order for months at a time.