Walking through the doors to be greeted with an energy that can be best described as welcoming. No judgement, a lot of variety for machines that target different muscle groups.
Front desk staff is always very nice and greeting when I come in, and say "have a nice day" as I leave. If any issue, they are pleasant and responsive. The machines and exercise areas are kept clean. The variety of machines is outstanding. Locker room area is always nicely maintained. Machine layout and televisions are well placed.
Nick the manager reached out to me due to a lower rating and we then discussed in the club.
He is the first staff member to discuss a matter with me at ANY gym with complete respect and understanding. He actually cared.
I have a complete different respect for this club!!
Love it!
I absolutely love the Plainfield location. It’s not too busy , at least when I go. It’s always clean and the patrons are respectful and keep to themselves. It’s a great place to work out.
The only thing that for me is a drag is that it closes too early on Fridays and Saturdays. I like to work out in the evenings due to my schedule and I can’t on those days because of the hours. Closing at 7pm is too early, wish it could be more like 11pm so we night owls were accommodated more.