Easy access to any machine that I wanted to use.
Simplicity of being able to come and go any time
I wanted to.
Friendly people who work there made things easier / gave me a comfortable feeling of belonging.
Stopped in about half an hour before closing the other night and the kind worker at the front desk let me know that I made it just before they closed the tanning beds for the night. I thanked them and they got me in a room asap! Very clean and well kept. The staff is always extremely friendly!
The place is clean, the clientele is friendly/respectful, and the vast majority of the equipment is functional/well kept up. So dollar for dollar Planet Fitness offers the best local exercise experience.
The hours and number of precor machines is better than some other locations . There are a good deal of staff on hand to help and many of them remember you personally.
My son died on May 11 and he had a planet fitness membership. We had frozen his bank accounts and I went to ask for a refund for the final month that was recently charged after his death. The gentleman who I assume is a manager or owner assured me that they would mail me a check to my address And they changed the email address to my email address. Now it is two months later and I called to see what the status of that check was because it had not been received. The woman on the phone told me that that charge was mail put back to my sonβs checking account, which is confusing to me because his checking accounts were frozen Because he died. So why did something happen that was different than what was discussed in the planet fitness. Very disappointing.
All of my experiences at Planet Fitness have been great!! Staff are always welcoming, very helpful and kind . I highly recommend Planet Fitness to all my friend , a few have opened up a membership since. I rate you establishment 10 ππ