I love this gym and the staff! The only complaint I have it that last Sunday I was in and I went to 4 seperate paper towel machines on the floor and they were all empty. Finally had to go to the desk and get a towel. That is very rare and I still love this gym. :-)
My favorite part about it is the friendly atmosphere. I like going there and feel comfortable there. The staff does such a great job creating that type of environment and keeping it clean.
I also like the variety of equipment, and that there is enough to handle a crowd. The location is convenient too.
Very helpful staff; friendly in the "knows your name before you scan your app" kind of way. Clean location, well maintained, good variety of machines and free weights. Nothing but good things to say about this place.
After previous comments about cell phone usage in the training areas, i have noticed a definite drop off of cell phones being used in those areas. Thank you.
Cleanliness! There are cleaning stations that are usually well stocked in convenient locations all around the gym. Trash cans, too. The Black Card Spa areas are consistently cleaned by PF staff, and again, there are cleaning stations that are usually well stocked conveniently located near the equipment.
Lots of cardio machines; especially treadmills and elliptical trainers.
It would be nice to have a couple more rowing machines and for the weight stacks in the 30 minute workout room to be better maintained (they are often sticky and make for a rough down phase of the lift).
Gym is clean, plenty of machines to work with, my only "complaint" is lack of olympic bars and subsequent benches/racks ... that's the only reason I'm giving a "9" vs a "10"
Everything else about this club is seamless, easy to use; I haven't tried the spa yet (only been a member here for 3 weeks) but so far, so good :)