Mike, Rylee, and all of the staff at this location are friendly, professional, and helpful. They work hard to keep the place clean and the equipment maintained. I'm giving them 10 out of 10 stars!
I travel quite a bit and have experienced many locations over the years . This Planet Fitness run by Jacob & Lizee is one of the best kept PF's I've seen. Cleanliness is clearly their first priority. Machines are never broken( at least the times that I've been there) and the staff's attitude is just a cherry on top... attentive, kindness and fun is not easy to find these days , however when I am in town I will always come back here .
Respectfully
Shawn
The facility is clean. The equipment is kept in good working order. The staff is always friendly and helpful. There are a lot of different options for a workout.
I have been a member of Planet Fitness' Raleigh Hills location since it opened. As a black card member, I have visited other clubs in the network and am always glad to get back to my home club. Club Manager Jacob, and everyone on his team bring high energy, positivity and professionalism to every aspect of the club experience. Additionally, the facility is routinely spotless. I have been part of many different gyms for almost 40 years, and I have never seen a club put so much effort into their cleaning protocols. During every single visit I witness multiple staff members cleaning and caring not just for the equipment, locker rooms, and black card amenities but giving equal attention to the trash collections, member cleaning supplies, and virtually every surface that a member may come in contact with. Jacob and his staff are an absolute credit to your organization, and I would personally appreciate this feedback getting both to him and his supervisor. Thanks!
Danny Auer
Good overall experience. My first time there in a while so don't know if it was busier than usual, but the free weight area was a little cramped for the number of people using it.
Location is close to home; friendly, welcoming staff; abundance of equipment for all types of workouts (no waiting) along with what areas of body equipment works on; clean facility; massage chairs and bed.
The staff is knowledgeable and super helpful and friendly! The facility is always clean and you never have to wait for machines. We enjoy the additional perks of the water massage beds and whole body red light therapy booth.
Helpful people at the desk! I felt like I was onboarded well. I needed to switch my gym membership and they did it quickly and then helped with orienting me through out my first time using the gym.