The equipment is great.
However, your staff let people hang out for long periods on the equipment - mostly on the cell phone, reading Kindle or using multiple machines at the same time. Not cool.
And, occasionally, there have been people who were very sick - coughing while pressing the weights or on the elliptical. Also - not cool
Need to get staff to do the uncomfortable and regulate things a bit.
Personable and professional staff who are knowledgeable about the tens and tens of weight and aerobic machinery. Hygienic and attractive environment as well. All people are welcome with no judgment. I enjoy the experience very much.
Employees are nice. Facility is clean. Conveniently located. Not too crowded. The 30 minute circuit was a good place to get me started again. The black card allowed me to bring a guest. The water massage table is great!