I like the choice & layout of equipment, the placement of TVs with no lighting behind them, the temperature of the facility, bright lighting in the parking lot, the size, cleanliness & brightness of the locker rooms, the lockers that use the members' locks, and the friendliness of the staff.
Normally go to Loves Park location, but because of closure because of equipment upgrade at Loves Park. Decided to go to East State location and was pheasently surprised with felt welcomed by staff and location was clean.
I am very impressed with the facilities and the staff that have been very helpful in getting me acquainted with the programs. Facility is very close to my office and now things will be very easy to have access. This is the first time (joined last week) I have been inside a Planet Fitness and boy was I impressed. I am looking forward to being a member for a long time.
All the team members are very kind and helpful. The gym is always immaculate. My favorite is the 30 minute workout. It is the best you have to offer and sets you apart from other area gyms.I am grateful that the staff understands the importance of being able to do the 30 minute workout without interruption or interference. A better explanation of the area at sign up or check in might help with the misunderstandings of how the area is to be used.I appreciate Jay reaching out to me and the assurance that the issue is being addressed. I really enjoy Planet Fitness I am one of your biggest cheerleaders to anyone who will listen.
Mainly the hour's. I'm a chronic insomniac so it's nice to be able to workout any time. Overall it's a nice, clean facility with lots of well maintained equipment. Makes it easy to stick with my routine when the equipment is always available...the place I was going, things would break and stay broken for months.
Plus my daughter and son-in-law are members.