Staff is professional. Well kept.
It is annoying when people are in their phones and stay in the machines for 15 minutes. Also they tie up two machines. Frustrating because early in the morning the gym is busy. Some policy should address this
The staff is friendly and the gym is immaculate. There is a large parking lot so it is easy to find a space. There are many machines are they are well maintained. I always tell everyone how much I like Planet Fitness.
Wow, my home Planet Fitness location is Vero Beach, Florida. The customer care team here in Salem, MA is a WOW factor times five! The really get helping the client get the most of the PF Experience!