Everyone is cordial and professional and most of all everyone has treated us with great respect. Looking forward to getting on a schedule after the holidays. I am looking forward to getting into better shape.
The gym is kept in immaculate condition. I often observe employees cleaning as I workout and they even move the equipment and clean from underneath. Equipment such as exercise benches that undergo a lot of wear and tear are also changed out regularly before they show excessive damage.
Positives: Well run facility. Manager is very visible and chips in when there is a need. Equipment well maintained and seldom out of service. Impressed with locker room cleanliness. Only once ( when manager not apparently there) was the men’s locker room in need of a clean up. I mentioned this on way out and assume it was quickly resolved. Like the way the staff roves around and vacuums and cleans between and under machines. Great value for the membership. Good concept and well received by Seneca community.
Opportunities for improvement: number and type of machines (balance) is a corporate dictate I was told by site manager. That is unfortunate because it doesn’t address local need/demand. Need more upright bikes for example instead of WAY too many treadmills. Stirrups missing from one upright Bike (been that way for awhile). Miss the hand sanitizers scattered around. Now only one near door.
Keep it up - good job Planet Fitness!