The updated machines and how well they are maintained. The upgraded massage chairs compared to multiple locations I have utilized where they are the coin operated option. How the staff interacts with members versus other outlets, very personable.
My husband and I go to the gym about 3 to 4 times a week. Riley (staff) is always welcoming and friendly. I really like the greeting, it adds something to the atmosphere. We could go anywhere to workout but we choose planet fitness do to the friendliness.