All of your planet staff members are great! My partner and I are a few of the people that do not take our phones to the gym. Therefore, we constantly have to check-in with the front desk. Everybody is always polite and friendly. One of your staff members really stands out for his positive disposition, when we check in the evenings. Unfortunately, I do not know his name (he has long dark hair).
Also have you considered a location in Clairemont, CA?
There is a huge location (used to be a Kohls) at 5505 Balboa Ave, San Diego, CA 92111.
I think would be great location for a new Planet Fitness.
This was my first visit to a Planet Fitness location outside of my home club, and the experience was fantastic. I was warmly surprised and welcomed by Crystal—who originally signed me up and has since become a manager at her own club. It’s inspiring to see that kind of growth within the team!
Amazing people like her are what make Planet Fitness such a great brand. I’ve only had positive experiences here. I will be checking out other locations.
10/10 STARS ⭐️
One of the better planet fitness facilities in San Diego. I drive all the way from Eastlake/Otay to go to this location couple times a week.
Other locations should follow example. The Staff are friendly. The Equipment is always well maintained. Crystal is very sweet and caring. She is always happy to help when I have questions or concerns. I absolutely love this location so much that I wish there was 24/7 access. (:
I looked at many Gyms around Pacific Beach and in the Clairmont area, close to where we live. I looked at Planet Fitness and made an instant decision to join, even though it was not close to me, 10 1/2 miles away. Planet Fitness was Clean, Smelled clean and not like sweaty bodies and dirty clothes live some i visited, Staff is friendly and seem to listen to any concerns, machines in working order, one machine I really like and use for at least 12 to 15 minutes a day is the Syi Fit, or also called New Step, there is one; bathrooms are clean. My experience there is very positive. I wish it wasn't so far away from where I live in Pacific Beach. I still try to come at least 4-5 times a week.
I would like to put in a request for a Planet Fitness to open a new location in West Clairmont somewhere.
Thank you.
Comfortable and welcoming and black card perks . Disappointed though that the tvs on the treadmills rarely work and even when you get one that does work it only works on -2 channels
Invariably professional, curteous, and highly customer satisfaction oriented staff.
Kai's front desk skills are exceptionally well received by me and my colleagues.
Short or no wait to use the equipment. Cleanliness. However, there are lot of lockers that are locked open so it’s hard to find a working locker.Staff should unlock them once a day.
You guys have the best employees at this gym. I go there 4-5 times a week and they are always so wonderful and keep the environment clean and safe. A couple months ago, I tried the LA Fitness gym to use a squat rack and it was so gross and almost all of the equipment was in poor condition. I ended my workout there in 15 minutes because I simply refused to work out in those conditions.
I drove back to Plant Fitness on Scranton and thanked all the employees there for keeping the place so clean and beautiful.
I cancelled my membership to LA fitness and am glad I kept my Planet Fitness membership the entire time because the PF ant Sorrento is my favorite gym in the world. There’s no other gym I want to go to at this point because of the vibe there. But please please please… I really really wish you guys can add a squat rack for barbell squats. I reminisce about the days when there was only the leg press but now there is the hack squat machine and I love using it just as much as I love smith machine squats and the leg press. As someone who’s been going to the Sorrento Valley Gym consistently for 4 years, a barbell squat rack or cage would be my dream! Two would be heaven.
Also I love you guys and would happily promote both Planet Fitness Sorrento Valley and the company as a whole. I am also in amazing physique all thanks to PF so if you want some shredded buff guy to promote you, hit me up.
Cheers,
Suv