The team at reception is top notch! They are so helpful! Always smiling! Always say hello. Always cleaning. And have no issue letting those braking the rules know to Knock it off. Before planet fitness I thought I needed to spend hundreds a month for a “fitness club”. The reality is, the best results I’ve ever gotten has been from the full line of equipment that this gym has. Free parking and I’ll never pay for massage again after finding the massage chair. I’ve visited two other PF in charlotte and this one is my favorite.
The parking lot is well-lit, the facilities are clean, and the staff is friendly. Given the space available, there are a reasonably good number of machines, though things can get congested at peak times.
My only suggestion would be to look into adding a second plate-loaded leg press machine. There’s only one in the gym, and patrons tend to spend a lot of time on it.
The place is always clean the staff is friendly and always on there job, I just wish there was time limit on machines because some customers just come and sit and hog machines for now reason just like the tan both and massage both have timers all machines should have max 10min time just a thought
I hadn't been there since November 2024 since I was in a hit-n-run accident and hospitalized over a month. I am so impressed with the renovation. Planet Fitness appears larger while utilizing the same space. Equipment was strategically placed to utilize maximum placement and usage. I still can't believe all the equipment and the "Jungle gym" in the front! I loved Planet Fitness B4 the transformation.....now I'm proud Planet Fitness thinks enough of it's members to create the best workout experience! Keep up the good work. Can't wait till I'm stronger & able to use all the equipment. KEEP UP THE GOOD WORK! YOU GUYS ROCK!
The manager at this location is strict about proper gym wear, I appreciate that. This location doesn’t have as many patrons on there phones like the pineville location.
Great staff very kind and always smiling when I walk in. Only suggestion is a bit more floor space for people to use dumbbells or adding a mirror near the stretching area.
The level of respect the workers have for you and everyone that comes to planet fitness. I like that they are always so nice and ready to help in any way they can. I always see them cleaning or getting more supplies I think they are very good workers.
Great staff....10/10...
We consistently get new equipment, Staff knows the regulars in the gym and fosters a welcoming, positive environment
Very clean as well and it's noticeable...moreso than other PFs I have gone to
Highly recommend.