Planet fitness in Joliet very clean, very polite. And working out is like your own private gym no lines no waiting for machines This is the gym for getting STRONG
The employees there are so kind and attentive. Probably way more than at the other locations I've been at. Machines are clean, varied, and accessible. Always usable and never broken. So much space in the facility, too! Locker rooms are also clean and spacious. You can tell they really maintain the upkeep of the place.
Comfortable atmosphere. What I don't like is that you advertise free personal trainers but there aren't any trainers. I actually signed up for a meeting at the planet fitness on voyager lane because in line I saw they had a schedule and different informative sessions where you could create a custom workout with a trainer. I actually showed up for my appointment which was confirmed via email and the desk person told me they don't have any trainers and they had never heard about signing up online. Awkward...
The addition of the new machines at the Jefferson street location is a great start! The only issue is that the squat rack machines are often in use with people waiting, this can be alleviated somewhat by added a hip thrust machine.