The equipment is always in working order, the place is clean, the crowd meter on the app is great for going when it's not too crowded, and the price is right.
Always enough machines and ALWAYS ALL CLEAN, The entire gym has very good ventilation. a concern after Covid. Staff very helpful and friendly. Price is right.
Don't change anything.
A suggestion. Develop an alliance with Stony Brook University and Hospital. It would appear you already have many clients from the school.
The gym was clean. There was no loud music in the locker room. The minus is that there was no out of order on some of the equipment. Jus like other gyms... there are no identifying #'s on the equipment for members to report the equipment that is not functioning of if some of the parts don't work!