Used mostly at a travel member. I switched to my current home base in Arizona. Did not get the name of the person I spoke to on the phone, but she did a very quick, easy and professional job.
The staff that works at my home location are absolutely incredible. So friendly and helpful, anytime I need something they're there and ready to help. I've been to other locations and I cannot say the same, the Strongsville location is by far the best.
Liked the trainer, Victor. He spent time with me showing me the machines that would help my problem. He took a long time, making sure that I was comfortable using them. He was very personal and made the experience pleasant.
Equipment is always in great condition and is open when other gyms are typically closed. The staff is very friendly and all around awesome. Alex has took it upon himself to memorize everyones name and greet us before we even scan in.
The Planet Fitness Strongsville location is the best!
The machines are up to date, the gym is always clean, and the staff are welcoming, professional, and friendly! The manager Mitch is doing a Fantastic job, he really should be recognized. The management of a gym is what makes or breaks it.
I have been to the best gyms in California and I am happy with Planet Fitness Strongsville!
Keep up the great work!