I find the Urbana planet fitness to be the cleanest and most friendliest staff of all the planet fitness locations that I have visited throughout the United States. However I would like to request a couple equipment upgrades . I would like to see a couple more spinner bicycles, you only have two. I would also like to see an adjustable, sit up bench. I filled with these additions that it would only make the Urbana Illinois location even better. If possible, could somebody Send me a reply to this.
Thank you [FIRST NAME REMOVED]
I do like this gym. It's clean and convenient. Staff is friendly.
Some criticism:
The back area gets really crowded and smelly. One smelly person can stink up the entire area. Can you put a fan back there?
Additionally, why are there like 10 ab machines that rarely get used and only 1 abduction/adduction machine? There is always a line, and it's easy for people to sit there for a very long time.
I had a chat with the local manager about my concerns and he addressed every one of them! Myles walked around the gym with me and took note of any equipment that was slightly torn. The staff (especially Myles and Nolan) are always incredibly friendly and welcoming and this excellent customer service is why I would recommend this Planet Fitness to others.