Daniel, who works there is the most friendly person in all the Planet Fitness locations I have been to across the country. He makes a connection with everyone who is consistently there in the mornings. He is always doing something to clean up the space, whether it be dusting picking up trash and organizing the equipment.
The staff you currently have at this club is excellent. They are very friendly, knowledgeable, and make members feel welcome. The equipment is in good condition probably 99% of the time. The club is clean and it seems like everyone plays a part in keeping it in great condition. It's rare that a machine is down or the towel dispensers are empty.
I gotta give kudos to Daniel, Herman, Mateo, and Aticus who are a big part of the "welcome" I receive when coming in for a workout.
One minor (and it's very minor!) issue is that there are a few members who come in wearing street shoes or crocs which I consider to be not in keeping with basic rules. Also, some members feel like it's ok to take 2 or 3 pieces of equipment (bar bells, dumbbells) and have their own personal work out area even though they don't use all of that equipment all of the time, making members wait for the equipment they are "saving."
All in all, the staff and club overall are terrific.
Kaitlyn and Celeste are amazing there and deserve a raise for what they do around. They keep everything clean nice and tidy would recommend having them show you around if you’re looking at starting a membership.
I feel really comfortable working out at PF. I don’t feel people are judging me. I feel people are supportive there. I’ve had other members help with machine adjustments when I first started. The employees are friendly and kind.