The entire staff is very friendly and helpful. Always greets me and makes me feel welcome. The gym is always clean and never smells “like a gym”. As a black card member I have gone to other locations and the Wall staff and gym is by far the best.
I personally like the no judgment environment. I personally am slightly overweight and don't feel like I'm being stared at my other members who are in much better shape than myself. Also the management desk personnel at my particular location or extremely nice, friendly and attentive. They know me by name, and always say hello. The equipment is all new. Any equipment that breaks down is immediately repaired. And it's perfect for all of my physical fitness needs.
New equipment - treadmills and ellipticals - are good. New soap dispensers in mrns room welcome upgrade.
Sorry to see Yellow room discontinued. Wife liked using it and now disappointed that it is being eliminated.