Erika is awesome and provides excellent customer service, the gym and bathroom are always clean and equipment is always in proper working order.
The Staff are friendly greet me by my name and make me feel welcome.
Equipment in good working order, everything is clean, temperature is well controlled.
I do wish the arc trainers were the newer models like they have at Lincoln Sq location. The resistance on the arcs at WB is too high, even when level is set low, doing the intervals is too difficult.
First of all, it is the cleanest Planet Fitness around and I've been to many of them. The staff are friendly and helpful. There are plenty of machines and free weights to use. Great overall experience!
Nice staff, I recently needed to freeze my membership for just a little while so I called in and it was solved in matter of minutes and then quickly reactivated when needed once I visited club again.
Nice variety of equipment and I just noticed bunch of new one also which is great.
It’s affordable compared to other options and has solid hours. It’s a clean PF location and has friendly staff. The equipment is well maintained and the vibes are good!
It was very clean! The locker room was super clean!(2000 brownie points for that- not that I’m eating any brownies 😭) it was my first time in this facility and my first time inside PF. ( newbie here). The staff was very friendly and willing to help me maneuver around, showed me where everything was helped me get into the highly anticipated hydro massage . . There are adequate quantities of equipment . A very pleasing first time user !