1). Relaxed atmosphere and non intimidating environment (preening and showcasing by clientele are discouraged).
2). Friendliness of staff (although staff from 2 mgmt ago were more approachable).
3). The stretching bar cage (not sure what it’s called) is GREAT, and not found in the other 2 PF locations in DSM.
4). Would like to see more of following tho:
— more frequent/thorough cleaning
of the workout areas and restrooms.
— more space in workout areas
(especially for stretching/warm ups)
— at least 2 of each equipment (there are only 1 of a few of them)
Thank you!
It has been a wonderful experience for me. I have been going for the past six months. I feel the staff works very hard and I’m happy that after five months, they finally hired a private trainer that can be utilized. I feel the company should take a look at the pay scale for the wonderful people that they have hired.
Staff are approachable and helpful. It’s nice to be greeted when I arrive, that way it sets the tone that they can help if I have a question and also makes single women and seniors feel safe going alone. The gym itself is clean, organized, and everything I use is maintained. There’s a great variety of equipment. It’s nice to see the busy times on the app so I can avoid the machine hogs. I like that there’s music playing over the speakers. I’m very happy with my membership!
Clean. Professional and helpful staff. Kathy is particularly personable and always remembers my name. Abundance of equipment and rarely have to wait. Massage equipment is particularly appreciated.