I enjoy going. The Westfield location is always well maintained. I wish more people would wipe down the machines after use. I see a lot of people not doing it.
I wish there were more free weight benches available, and also that personal trainers were allowed.
The staff needs to be more attentive to the locker rooms, and all the dust on the surfaces of the half-walls, and the equipment.
Also, people (men in particular) are using and sweating on machines and then walking away, not wiping them down. I would like to see reminders to do so.
Your staff are always friendly and the gym, locker rooms and bathrooms are clean. There are always available machine so no waiting. It is also nice to know that I can go to any Planet Fitness.
I truly feel very comfortable speaking to the customer service as well provide me information of all other equipments how to use them what is about and I would recommend anybody to go in to experience what I experienced and that's one of the reason I give it a 10
Diversity of people who are working out.
You need new machines in Westfield. I went to one in Mississippi and discovered the updated machines are much better.