The thorough maintenance of the pool including before and after photos. Clear explanation of the service provided for that day. The service technician is very courteous
Our Pool Technician, Heaven, is extremely professional, dedicated, and proficient keeping our pool looking great and chemically well balanced week after week. Because of this we value this pool service.
It is hard to do a survey when a new company has just taken over from our previous pool service. We don't know rate structure and do you have a service to conduct pool repair like salt cell replacement, pump replacement some tile repair etc. Current customers are interested how pool troopers will operate down the road. Will our service rates go up soon? Will there be a rate increase every year? It is hard to do a survey or recommend your business until we feel comfortable with the new company. Just telling it like it is. This is a senior community that relies on reasonable service costs and reliable pool service.