I like how the technician explained what needed to be done and why. I also had issues in my end with the email approvals and he went above and beyond to make sure every repair would proceed
Pool Tec and its technicians are reliable and do good work. They always let me know if there is something other to be done than just cleaning. Payments are easy to make online.
You always respond to my questions.
Problems are solved as soon as possible.
Weekly cleanings are always done weekly, ie, Brandon always shows up! And does a great job!
Brandon and Austin are awesome!
I’ve really liked working with Pooltec. They’re dependable, their online account and payment system is easy to use, and their technicians are knowledgeable and friendly. I recently started a fairly large project with them and have been very happy with their responsiveness, pricing, and the overall process.
Prompt service. Proactive approach in partnering with us to maintain our pool quality. Our technician, Sean,is very dependable, conscience, and committed to maintaining our pool as his own.
Junior always goes the extra mile, is consistent, and keeps me informed. I asked him to clean my fountain once, and now he does it every visit. The service I receive is far superior to what I received from my previous service provider...so glad I made the switch.
I also like the fact that your company can do equipment repairs/replacement when required.