On a road trip from Pennsylvania with my brand new Holiday Rambler Vacationer & my forward slideout stopped working….fyi this is our 5th day on the road…I called the ft pierce General RV They were able to get me in exactly when i asked It was Excellent service….Both mechanics were knowledgeable & rt on the problem. Brandon & the shop forman (sorry I cannot remember your name bro) were excellent! They were friendly & professional! The service writer “Lucas” was also fantastic. Its not too often I recommend a “rv shop” but these guys were on it. Wish they were closer to home.
The Team was really helpful with the whole experience. I was in another state and they made the plan come to me.The whole staff from state to state really worked well together. Was treated like a part of the general rv family. Would Highly recommend all the team players to everyone i can come in contact with.
Rachel was very helpful in the parts department. She was very knowledgeable ordering my part.If you need anything just call general rv and Rachel will get it done. Thanks again Rachel!!
Compassion about our situation after we broke down. Tina stayed in contact with us several times a week. Jasmine offered to bring our RV home for us when our truck was in an accident!
The staff were very professional, knowledgeable , patient, and courteous. As a first time buyer, they provided all the time I needed to feel comfortable and answered all my questions. They helped me hook up my trailer and guided me while I drove my vehicle onto the trailer. Every staff member assisted when I needed it and allowed me to do the things I was capable of doing myself. I appreciated the southern hospitality and respect. It was one of the smoothest vehicle transactions I have ever experienced. Every challenge was met with resolution to my satisfaction.
After a very poor experience here last year, we came back to look at the Brinkley brand. Our salesman, Paul Moody was excellent. Low pressure but effective and delivered on his word. Much different experience all around this time.
Unit was prepped, detailed, and delivered as promised. The staff at the Fort Pierce location was fantastic! You seriously get the red carpet treatment at General RV.
Our sales person, Laura, was extremely knowledgeable regarding her products. Everyone we worked with acted in a professional manner to bring us from curious window shopping to happy rv ownership.
Everyone I dealt with from start to finish. Trisha and Billy Ray in sales. Connor in finance. And especially Rachel and Jason in the Parts/Service area.