Compassion about our situation after we broke down. Tina stayed in contact with us several times a week. Jasmine offered to bring our RV home for us when our truck was in an accident!
The staff were very professional, knowledgeable , patient, and courteous. As a first time buyer, they provided all the time I needed to feel comfortable and answered all my questions. They helped me hook up my trailer and guided me while I drove my vehicle onto the trailer. Every staff member assisted when I needed it and allowed me to do the things I was capable of doing myself. I appreciated the southern hospitality and respect. It was one of the smoothest vehicle transactions I have ever experienced. Every challenge was met with resolution to my satisfaction.
After a very poor experience here last year, we came back to look at the Brinkley brand. Our salesman, Paul Moody was excellent. Low pressure but effective and delivered on his word. Much different experience all around this time.
Unit was prepped, detailed, and delivered as promised. The staff at the Fort Pierce location was fantastic! You seriously get the red carpet treatment at General RV.
Our sales person, Laura, was extremely knowledgeable regarding her products. Everyone we worked with acted in a professional manner to bring us from curious window shopping to happy rv ownership.
Everyone I dealt with from start to finish. Trisha and Billy Ray in sales. Connor in finance. And especially Rachel and Jason in the Parts/Service area.
Well, we met some wonderful people who from the beginning make us feel at home and answer all our questions . They did whatever they could to make sure we were able to get the RV we wanted . They’re very polite experience and pleasure to deal with. Keep up the good work and thank you all very much. We love our new coach. I will definitely recommend them and will go back there when I’m ready to get my next RV. y’all take care and God bless.
We have been looking for a travel trailer in the 21-25 ft box range for 5 years. Our sales person, Laura Robertson was very knowledgeable and understanding to our needs. Yes, buying a trailer is similar to doing a car deal, we’ve been to all the Southern Florida fair grounds shows and toured dealers within 300 miles of home. We know with all product markets the up and downs in cost plus having to finance trailers are in a higher interest rate range.
The Ft Pierce team, manager Roger? Jagger and Mike in finance worked diligently, even with our frustrating attitude, to get us into our trailer. The final inspection clean up a vehicle for items found and release of trailer was hectic, but we got there late for our appointment and it pushed things into closing time on a Saturday. The new 2026 does have a couple of issues to fix, but we know they’ll be resolved, so there’s no concerns for us.
Oh yes and a shout out to Danny in West Palm Beach. That location didn’t have enough inventory in the range we were looking for and he was very gracious and happy that we bought from General RV. The WPB location is closer and Jagger let us know we can use any location in the country so we may also work with them on service and parts as well.
We greatly appreciate the Ft Pierce General RV team and will continue to work with you on all our trailer needs and services. Thank you!
No pressure shopping extremely helpful and knowledgeable we knew going in what type of RV that we wanted. They were very helpful making our dreams come true would like to thank all the staff that helped us from the salesman Paul extremely polite, extremely helpful. Also thank you to Rachel. The girl that did our walk-through and a very special. Thanks to. Toi in finance she extremely helpful and understanding our needs one last shout out to the sales manager, Robert it was a pleasure working with you guys. I would like to say I’ll see you again in the future. Yours truly, Brian and Rachelle James.
Laura was very helpful in choosing the best camper for Me. Toi was outstanding on the financial end of getting me into a comfortable payment. Bob was great in showing me everything I need to know about the camper inside and out. Can't wait for the exciting adventures I'll go on...no more tenting on the ground for this girl. I've been camping since 1966, and now I get to go Glamping in my new ALINER. Thank you to everyone at General RV....you guys are awesome.