Lucas was awesome with communication and true concern with the issue on our trailer. Both him and the shop guy that came out to look over showed true customer service when they both agreed to keep the trailer and run all the tests to make sure our trailer was fixed properly.
Kudos and thanks! We feel comfortable, confident and happy doing business with your dealership.
I did not get my vehicle serviced at general RV. You were so overwhelmed it had to be because you are a great service department and you take care of your customers and representative that I spoke to in the possibility of getting my RV tuned up the oil change and other warranty were the time delay was just too long for me to wait so I had to go somewhere else. However if I had the time to wait 2 weeks for my RV to be service it would have definitely been that general RV. The dealership the service department and the sales department are absolutely amazing so no matter if you're getting your RV service looking to buy accessories or anything for your RV or actually thinking about buying an RV you'd better come to general RV or just go out of country cuz there's no one better
The Erwin with the technical staff, that helped with the trailer leveler and anti sway hook up was not only knowledgeable with very patient in teaching me how to hook up and in hook the system.
Bandy was a excellent in showing us how to use and maintain the travel trailer. The sales person Jim is very patient with his client and will take you back to see units two wand three times with no hazle. The Manager Billy is extremely helpful and customer service oriented. Always making sure we were being helped with all our needs. The mechanical staff repaired a leaking hose while we waited to take delivery of our unit. Extremely eficiente in the work to be done.Jason Smith from financing was patient in explaining the warranties and the financing Overall we are very happy with all the departments at General RV.
I would recommend Ft. Pierce General RV to anyone the customer service there and the treatment like a loving family member.
Excellent.
Excellent salesman in Tucker
Efficient closing with Jason Smith
All employees appeared to enjoy their jobs
Willing to answer questions and assist in every way possible
Very happy with General RV
Everything! I made an appointment for two factory recalls and our fridge started to only liked to run on propane on our 2019 Winnebago Adventurer 33C. We had Tina as our Service Advisor and what a great job she did for us. Always kept us in the loop every step of the way. And guess what? Finish the job completely two weeks early from the projected completion date. My brother recommended Tina and I have to say out loud "Way to go Tina" we are so happy we had you as our Service Advisor for this repair. I do recommend taking your RV to General RV in Ft. Pierce FL for your repairs.
On a road trip from Pennsylvania with my brand new Holiday Rambler Vacationer & my forward slideout stopped working….fyi this is our 5th day on the road…I called the ft pierce General RV They were able to get me in exactly when i asked It was Excellent service….Both mechanics were knowledgeable & rt on the problem. Brandon & the shop forman (sorry I cannot remember your name bro) were excellent! They were friendly & professional! The service writer “Lucas” was also fantastic. Its not too often I recommend a “rv shop” but these guys were on it. Wish they were closer to home.
The Team was really helpful with the whole experience. I was in another state and they made the plan come to me.The whole staff from state to state really worked well together. Was treated like a part of the general rv family. Would Highly recommend all the team players to everyone i can come in contact with.
Rachel was very helpful in the parts department. She was very knowledgeable ordering my part.If you need anything just call general rv and Rachel will get it done. Thanks again Rachel!!