We have been using Portland Glass since at least 2010 and can't be more happy with the quality and service every step of the way. Big shout out to Jessica and the crew for always going above and beyond in getting what we need in a timely manner. Thanks!!
-[NAME REMOVED] & [NAME REMOVED] Homebuilders
I like the fact that Eric came right over to look at a shower door that came from the factory with a bad warp. With no questions asked he offered to get the factory to provide a new door.
So often vendors will try to blame low quality on someone else in instead of taking responsibility to correct the problem first and then finding the reasons for the problem later. This attribute is one of the 7 habits of successful firms mentioned in "the book".
Thanks for asking.
It was a surprise to learn that Portland Glass offered closet organization solutions. I am thrilled to have found them. They asked many questions about how we envisioned using our closet, and the solutions they offered came (within days of their visit) in the form of a 3D version of their recommendation. It addressed our needs in creative ways, at a price that was competitive with other options we had considered. Three weeks later we had a great looking, highly functional master bedroom closet. I can’t imagine a better experience.
This is the 3rd time I've used Portland glass to help me with home improvements in the past 3 years. This past spring I had all the windows in my home replaced and most recently I had a custom pantry installed. The quality of the install is great, the people are friendly,they are on time, they clean up after and the prices are reasonable. A special shout out to Ted as he was great!!
Keep up the great work!