I teach Building Trades at a local high school. I was having a shower door installed on a project that I was part of. I asked if the techs would take a minute to speak to my students. They agreed and explained what they do , talked about how they got into it and answered many questions the students had. They were professional, courteous and made the students feel comfortable. It was a high end quality install and it was good for the students to see skilled tradesmen take pride and pleasure in what they do.
Very responsive and reasonable. There were issues with the glass arriving to your business chipped and broken and you were very accommodating ordering the new pieces and rescheduling installation. Joannes' cheerful nature comes across in her electronic communication! She's a keeper!