My back window in my car broke the day before I had to leave for a trip. Portland Glass got my car in the shop and replaced my window the same day. This is the second time I had to use Portland Glass to fix a car window and have had great experiences both times. Would recommend them to everyone needing glass work.
Top shelf quality, customer service, and installation! I couldn't have asked for a more pleasant experience, from the moment I walked in the door to when I drove off with my new windshield. I highly recommend to anyone needing a windshield replacement!
The desk staff were polite and very accommodating. There was a problem with the installation of the windshield, I was shown what happened, the installer explained to be how the cowl panel
snapped. My truck is a 2006, the panel was very brittle, the temperatures that week were minus 22-24 degrees,it was very understandable that was not the installers fault.
I appreciated the openness and honesty of the staff.
The waiting room had only a radio, no TV, but a brought along a book because I knew I would be there for awhile.
Setting up the initial appointment for an estimate was seamless and the two fellows that subsequently came to perform the glass replacement arrived on time, explained what they would be doing, asked me if I had any questions and got right to work. They were very thorough and efficient. I would request them again in the future.