The sales team was not pushy. Gave us straight facts, and numbers. Didn't try to oversell us.
The install team was awesome. I work out of my home, on the top floor of the house, and these guys didn't interrupt me at all. They explained what they were doing before doing anything big, made sure I had all if the information I needed. And they cleaned up after themselves. Other than the panels, you would never know they were ever in my home.
I would definitely recommend them to anyone putting in Solar. For either environmental reasons, it to lower their energy bills.
Everyone was very friendly and conscientious. Changes in the plans were explained in detail. There wasn’t a scrap of debris left when the installation was completed.
This crew, Geoff was the leader, surpassed my expectations.
Thank you guys for such a great job.
Now just waiting for final inspection and power company to do their part.
Great customer service. As to the crew, it took about 8 months from start to finish due to many inspections that we had to go through but they did the job right and panels are up and running, no issues. At the same time, we were getting frequent updates from customer service coordinator about the progress and it seemed this helped the whole process to go smoothly and eased my worries about the progress.
The installers were very professional. They did a good job. Now I hope we safe on our solar system. The administrators were very helpful. Duke Energy was not so helpful. Was on the phone for hours with them. NOT FUN.
My experience so far has been good overall. I will have to wait until the system is approved. At this time, I understand that several weeks will be needed to get the system approved by a couple of inspectors. When complete, Duke Energy will need to give approval to start the system. I was hoping to get the system started before the end of the year.