West Bloomfield facility is kept very clean and is well lit. Also pool is very clean and maintained so up to 6 lap swimmers can use it at one time. Contrast all of this to the Novi location where locker rooms and showers are dingy, the pool water is never clear, and the management caters to people who want to walk instead of swim in 2 out of 3 lanes. They keep the 2 lane markers tethered together so that only the one lane is earmarked for swimming laps. Because of this the one lane marker is permanently stretched out so that if you do try to move it to establish 3 lanes it won't stay tethered and won't maintain a straight line. Novi also has a so called "physical therapy" program in the pool that will force swimmers out of a lane they are swimming in on a moment's notice instead of having publicized specific times in the app so everyone knows when Aqua Aerobics is scheduled. I live in Novi and drive to West Bloomfield (a half hour away) because the facility, especially the pool, is so much cleaner.
Good friendly staff. Clean facility. NOT overly crowded.
the only issue might be the level of RAP MUSIC that is always played. a little variety would be nice. Ever heard of Country Music?
The staff is helpful and friendly. The facility is very clean. The people are 99.9% courteous and helpful\friendly. The weights, machines, workout areas are huge.
First of all, I like how friendly the staff are. It's always a pleasant experience. Also, I like the fact that everything I need is in the building! I just can't wait for the Infrared machine!!!