We have brought both our bikes in for service the past year for new tires, tune ups/brakes. We could not be more pleased with the results and overall professionalism of the entire team. I drove 15 miles to drop off my bike which happened to be the day they were closed. I saw a team member inside so i gently tapped the window to draw his attention. He immediately came out to the car and took the bike off the rack so I didn’t have to come back the next day. I won’t utilize anyone else for future bike repairs or tuneups.
I brought my bike in for a minor repair but I was given a free tune up because I bought the bike from the shop. Even the purchase took place a few years ago, the shop still honored the first free tune up without me asking for it. Excellent customer services.
We are pleased with the purchase of the Trek e-bike for my wife. Mike Farrell was very friendly, knowledgeable and professional. He knows his product and was able to allay our fears related to durability and service of the bike should something happen to it.