Helpful and friendly staff. Quick turnaround from ordering my bike until it was ready. They offer free tune ups / maintenance when you buy a bike from them. Great local shop!
Very helpful and knowledgeable employees. Upfront about work to be done and costs. Transparent with working on the bikes right inside the shop. Timely work done on the bikes.
Our new favorite bike shop!
The process was amazing. I really felt cared about by all of the people who work at Prairie Path Cycles. From the time we came into the store until the free delivery it was great! I love my new bike.
Drake was very knowledgeable and offered suggestions based on my needs rather than trying to upsell. I am scheduled soon to get fitted at no cost and staff is going to assist in transferring over items from my old bike. This is the 3rd bike I've purchased and I would recommend friends and family to visit!
Service this time was quick. I wish the manufacturer would make the bike more durable. I’m a daily rider when it’s weather friendly and I believe for that reason is why parts wear out on my bike, so I guess I can’t do much.
Friendly service team who was very helpful in allowing my son to test drive a few bicycles before finding the one he liked best. Highly recommend Prairie Path Cycles Batavia - thank you!
If you’re looking for a bike shop that treats you like a neighbor the moment you walk in, Prairie Path Cycle in Batavia is the place to go. I’ve brought my bike in on two separate occasions, and both times the associates were welcoming, asked thoughtful questions to build real connections, and got the work done faster than promised.During my most recent visit, I knew replacement parts would be needed, so I didn’t even give them a specific timeframe—yet they still turned everything around quickly so I could get back on the trail. Friendly service, honest communication, and fast, high-quality repairs make this shop a standout. I wouldn’t hesitate to recommend them to anyone in the area.