Kendall is always pleasant and makes great recommendations to add to the coffee experience loved by all at Killian. Thanx to him, we love Prairie Fire Coffee!
Our church enjoys the customer service response and the product delivery, not to mention your amazing service workers who are always respectful and kind.
Everything is great, but I would like to receive an itemized invoice. All I get is a receipt. Not sure how to rectify this. But very happy with Theron and his service!
Mark, Phil and Bud are great. Phil stops by to see what we need. SO very friendly, helpful and clean. We love you trucks--took a pic of Phil in front of his PF truck for instagram!
The product is good, I like the variety our Machine has to offer our guests. I especially love the response time for service to our Machine. Each interaction I have had with Alexx, as been great. He has went above and beyond to help us when our Machine has not been functioning like we had expected it to. He even gave me a crash course on how to properly care for the machine between vendor visits. Thats true hands on customer service. We hope Alexx is always around to help us!
Ken Ballard is always professional and is great on making recommendations for new products to try. He always comes in with a smile and leaves with a "thank you".
The coffee is good and I get excellent service and deliveries from my rep, Kendal Moore. He answers questions that I have and is always prompt to deliver anything extra I need. He always returns my calls especially when it is an emergency.