I like that your people are professional and knowledgeable. I also like the fact that most work is performed in less than a day. I like that any questions I have are given a thoughtful answer that is on a level I can understand. I appreciate that they know that explanations of work needed makes my decisions to have it done or not a lot more comfortable.
Everyone is very friendly and honest about the things that needs to be done. They are not there to try and swindle people put of their money. I've been a customer for about 5 years and they have always been wonderful.