The highlight of my visit was speaking with the young lady at the front desk! She was very pleasant and she assisted me with all questions that I had regarding my visit. Her customer service skills should be used as a model for all of your locations!
The staff at our local Precision Tune is always very friendly. We dropped by to make an appointment and they were able to fit us in on the spot. We've been going there for over a year now and won't be stopping any time soon.
They found out that another shop I went to had the wrong plugs on my car so as they did my tune up, I was very happy for their concerns and they fixed the problem. Great customer service and fast service.