Brandon the cashier was very friendly & efficient with having me in & out @ my appointment time ! The mechanics really do check your car out . They let me know 2 things I already knew that need to be fix.
The new manager at the Belair Road location has continued the legacy of good service left by the former manager. I dropped my Infiniti G37 sport coupe off early in the morning to have a premium oil change and have the brakes checked. The manager was straightforward about how long each work task would take, when the parts vendor opened, and the total cost of the repairs. I requested to see the old pads which manager let me inspect myself. I guess im OCD. Great service, see you 5000 miles or so.
It was great! The gentleman at the front desk was on the phone when I entered but he acknowledged that I walked in. He then did an intake of my car to find out what I needed and asked if there were any additional concerns that I had with my car. I took advantage of the coffee they had available. I noticed several people came in to get their car serviced and he was equally responsive to all of them. He answered questions they had with competency and a smile. It took a while, but in the end I walked out only having to pay $10.35 (plus my Groupon) for services!! That was the cheapest I had ever walked away from a car shop in the 20 years I have been driving!! :-) It was a great car repair shop experience! Thank you!
Speedy service, very friendly manager and staff, clean office. I went in for an oil change but asked them to also check my back lights and they did with no hesitation and also changed them for a low cost! Will definitely be back
The groupon I used gave me a great price. I got not only an oil change and alignment check, as stated in the groupon, but I also got air in my tires and the codes for my dash lights read. I had an appointment at 8:30 and was done by 9:45. The office was clean and staff were friendly.
I guess the main reason that I still come to Precision tune Auto Care is the convenience of the location to me and I've always been satisfied with the service that I receive when I come in, be it, a scheduled oil change or some unforseen problem that occures. The Mechanics are always able to take care of what ever my car issues are. I have been a customer of Precision Tunes for a number of years now, and have seen many new faces come through this location, but the service is still the same no matter who the manager is at the time. I am still satisified with the quality of service that I receive. One thing I would suggest is that if possible,that you have more mechanics on hand to be able to handle the flow of people that come in for service.
Ms. R. [LAST NAME REMOVED]