It was my first time at Auto Tune and I must say that it was easy, and no hassle, obviously making an appointment make things easier for everybody.
Prices are pretty fair and reasonable, I had a great experience and I will be recommending this shop to friends and family.
Everything is well done. The staff are courteous and since I am a regular customer they have occasionally (e.g. a nail in my tire) helped me at no charge. When something has gone wrong with the work (e.g. a gasket came loose) they have remedied it at no charge. I appreciate the discount mailings and am very glad that I live close enough to be able to walk home and not have to wait at the store.