I have also received excellent service. The people are always friendly and even if I don't stay at the shop they are very quick to complete the work I need done and get my car back to me. They have been very helpful in some serious car issues I ran in to and earned my business for all the big and small stuff simply by being transparent with what needs to be done.
BJ who handled everything was one of the customer service people I have met in a very long time. She made you feel very welcome to the business and I could tell that she cared about getting everyone taken care of.
Professionalism of staff. In today's market - that's what really separates a middle of the road organization from that of one that is top notch. Thank you for keeping customer service and polished and professional staff as a key driver for your success. It was noticed.
BJ, the manager who has been at the Cary Precision Tune is a pleasure to deal with. She is pleasant to deal with personality-wise, communicates/explains things well and is someone I trust to tell me what I really need to/don't need to do for my cars.
She is a primary reason why I return to Precision Tune.