This was my first experience with Precision Tune Auto Care based on a referral. I appreciate the honesty of the staff person who signed me up for the oil change I requested. I was not aware that my vehicle recommends a particular oil type. So thank you for that.
I have been a loyal customer at the location at 7928 N. Tryon St. in Charlotte, NC for 5 or 6 years now. There are several other auto care locations closer to my home (two within a mile) but I'd much rather drive to this particular location where I trust the manager (Eddie, if I'm not mistaken) and his staff...I know I'm always in good hands with them. I have never gotten an "upsale pitch" and have had several instances where the have been straight forward with me as to what I need/don't need. I have referred several friends and co-workers to them...the Precision Tune on N. Tryon is "My Mechanic".
Loved the fact that they were able to get me in and out quickly!! Plus they didn't try and sell me...a new car. They were up front with what needed to be looked at and prices! I'll totally be making the drive back.
Instantly knew that I wanted you guys to serves my car. Amazing customer service, willing to inform and give more detail. Even though I came in on a busy day the service was still phenomenal and my car was finished by a decent time.
Will return again.